Project Description

Customer acquisition is the key to any business. The moment a sales pitch is made an interaction begins between a business house and a potential client or customer. In the modern market sales is a highly competitive business process. The success or failure of a business depends on its sales strategies. It is very difficult to keep track of all the interactions that had taken place between a potential client and the business and there is a need to be up to date on the interaction before a deal is closed. Customer relation Management software or CRM is a computer application that enables the sales team to record and track all the sales events from meeting a customer to closing the deal of sales. The following modules are identified as part of the CRM software. The CRM software will be a web application developed using ASP.NET or PHP, JavaScript, HTML5 and database. The database of choice is SQL SERVER 2012 or MYSQL. The development tool can be Visual Studio 2013.