Hosted call centers reduce your capital and operational costs, accelerate your call flow, and improve productivity. Whether you need virtual queues, auto attendant, or complete ACD and call center management, Nextiva's hosted call center solution simplifies your operations, expands seamlessly as your business grows, and minimizes customer hold time.
| Sl.No | Hosted Call Centers | Price |
|---|---|---|
| 1 | Hosted Call Center up to 6 locations | $10.00 |
| 2 | Busy Lamp Field(BLF) | Free |
| 3 | Call Queuing | Free |
| 4 | Call Recording | Free |
| 5 | Intelligent ACD (Automatic Call Distribution) | Free |
| 6 | IVR/Auto Attendant Free | Free |
| 7 | Greeting and Queue Announcements | Free |
| 8 | Customizable Call Handling Options | Free |
| 9 | Multiple Agent Options | Free |
| 10 | Expanded Reporting Options | Free |
| 11 | Voice To E-mail | Free |
| 12 | Conferencing | Free |
| 13 | Outlook Intergration | Free |
| 14 | Listen Live | Free |
| 15 | Forced Delivery of Calls | Free |
| 16 | Disposition Codes | Free |
| 17 | Night & holiday Time Frame | Free |
| 18 | Multiple Queue Priority Routing | Free |
| 19 | Outgoing Call Control | Free |
| 20 | Whisper Messages | Free |
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